E-Commerce

Uber Partners With Flipkart And BigBasket To Deliver Essential Items

Uber is resuming some services in India as it looks to help other firms deliver grocery and other essential items in select parts of the country, nearly two weeks after New Delhi ordered a three-week lockdown for its 1.3 billion people.

The American firm said on Monday that it has partnered with Flipkart to deliver everyday essentials in Delhi, Mumbai, and Bangalore. The announcement comes days after Uber inked a similar deal with online grocer BigBasket and Kolkata-headquartered chain Spencer’s Retail.

Prabhjeet Singh, director of operations and head of cities for Uber India and South Asia, said the partnerships will allow Uber to help companies reach the last-mile destinations. The company executives have said that they are working to serve customers in additional Indian cities and are open to engaging with more firms that need help with logistics.

“We are pleased to announce our partnership with Flipkart today to further consolidate our new last-mile delivery service. The partnership helps keep the economy running and enables Indians to stay at home in line with government guidelines for containing COVID-19, as well as creates earning opportunities for drivers,” He said.

“The partnership helps keep the economy running and enables Indians to stay at home in line with government guidelines for containing COVID-19, as well as creates earning opportunities for the driver,” he added. Uber said it will not charge any commission on these transactions and drivers, who typically have to let go as much as 25% of their earnings to the ride-hailing firm, will keep 100% of the billed amounts.

Mr. Singh, however, did not comment on the number of driver-partners who are helping in carrying out these e-commerce deliveries.

In line with the government guidelines and to maintain safety and hygiene for containing the spread of COVID-19, all drivers associated with this service are being provided masks, gloves, sanitizers, and safety training, Mr. Singh said.

“This partnership is to help move essential supplies from our sellers/ vendors to customers in the shortest possible span of time. Flipkart remains committed to supporting our customers and we are mobilizing all possible options to ensure that in this national fight against Corona, we can support the governments, by delivering essential supplies to people who are staying indoors,” Flipkart Chief Corporate Affairs Officer Rajneesh Kumar said.

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